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Get a Live Demo

See how best in class AI can streamline your support team’s workflow.

Support Concierge

Transform Your Customer Support with AI-Powered Efficiency

Boost resolution speed, cut costs, and enhance customer experience with Alhena's AI Support Concierge.
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tatcha butchercrowd-1 puffy-1 leandata matterlabs dimo catalyst litermi totango Immutable Fareye bellhop natix fairybell

Why Struggle with Inefficient Customer Support?

Traditional support teams face high volumes, slow response times, and escalating costs. Alhena AI solves this.

high-performance

Performs like your best agent

 Over 70% of queries are auto resolved without error and consistent with your brand.

human agent

Assists human agents

Support teams are empowered with fact based, hallucination free response recommendations.

admin-panel

Offers you complete control

Transparent AI that let's you configure what's under the hood. 

How it works?

Upload Your Knowledge

Effortlessly pull in content from your docs, help desk, and past interactions. Alhena learns fast, adapting even to messy data - without the heavy lifting on your end.

Alhena Implementation Step 2

 

 Integrate Seamlessly

Plug into your current support setup with ease. Alhena plays well with all major help desks, CRMs, and knowledge bases.

Alhena Implementation Step 3

 

Make It Yours

Craft a chat experience that feels like an extension of your brand. Choose colors, icons, placement, and even the tone and voice—every interaction is perfectly aligned with your brand identity.

Alhena Implementation Step 4

 

Why AI-Driven Shopping & Support?

Boost Revenue with Smart Shopping Guidance
Instantly recommend products to turn browsers into buyers, driving conversions with personalized suggestions.

Reduce Costs with AI-Powered Automation
Automate returns, order tracking, and more complex questions—reducing agent workload and speeding up customer service.

Gain Actionable Insights
Use AI-driven analytics to refine your product offerings, optimize your knowledge base, and improve support accuracy.
Beauty Case Study

See How a Premium Skincare Brand Boosted AOV by 30% with Alhena