Gleen AI's Freshdesk Intergration
Supercharge Your Freshdesk with Gleen AI
Using Freshdesk or Freshchat? Great news! Gleen AI seamlessly integrates with both, resolving over 70% of inquiries while improving CSAT.
See it in Action
The World's Most Accurate AI Chatbot for Freshdesk
Gleen AI, the World's Most Accurate & Capable AI Chatbot, seamlessly integrates with Freshdesk.
AS FEATURED IN
Optimize Freshdesk with Gleen AI
Resolve up to 70% of tickets automatically:
Gleen handles support and pre-purchase inquiries across chat, email, SMS and messengers, delivering instant and accurate resolutions.
Smooth Escalation:
When complex issues arise, Gleen automatically escalates to live agents and creates detailed Freshdesk/Freshchat tickets.
Turn agents into champions with AI Agent Assist
Lightning-Fast Accuracy:
Living inside Freshdesk/Freshchat, AI Agent Assist acts as a trusty co-pilot to your agents, slashing response times by 56% and drafting spot-on answers every time, thanks to Gleen’s zero-hallucination AI
Polyglot Perfection:
Seamlessly support customers in over 90 languages, maximizing team’s effectiveness without extra hires.
Enhance Freshchat with AI Power
Instantly on. Always on-brand:
Set up Gleen AI in no time to provide 24/7, natural-sounding support that fits your brand’s style—no robotic replies, just seamless, effective, conversational interactions.
Smart Traffic Management:
Automatically route conversations between Gleen AI and live agents based on your needs. Use Gleen AI to handle most of your support, ease the agent load during the holiday rush, or enable only during off hours.
Our Customers Love Us
"Gleen AI was probably one of the best decisions we've ever made in the company."
Ricky Misas, Customer Support Manager
Our Customers Love Us
Average response time improved from:
Hours to Seconds
Number of Unanswered Community Questions Declined by Over:
70%
"Our community members love interacting with Gleen AI. It's decreased our average response time by 2 orders of magnitude, and the number of unanswered questions has decreased by more than 70%."
Estevan Vilar
Community Manager, Matter Labs
Using Gleen AI is as Easy as 1-2-3
One
Train
Gleen automatically learns from your FAQs, knowledge bases, previous tickets, and canned responses, injecting all the information without any manual effort. Imagine the time saved.
Two
Deploy
Gleen AI deploys quickly and integrates seamlessly across your site, email, and messaging platforms. Enjoy consistent, scalable support with zero hassle. No extra tools needed.
Three
Improve
Gleen AI gets smarter with every interaction, optimizing responses, flagging knowledge gaps, and continuously adapting to keep your support sharp, accurate, and effective.